Donated by mistake? Here's what happens.
Donations fund work that is already under way, so they are normally final. But mistakes happen, and we'll put genuine ones right.
Last updated: 30 September 2026
When we refund
- You were charged more than once for the same donation.
- You entered the wrong amount (for example ₹50,000 instead of ₹5,000).
- The payment was made without your authorisation.
- Your account was debited but the payment failed or no donation was recorded.
How to ask
Write to info@luckylifefoundation.org or call +91 95599 33191 within 7 days of the transaction. Include the payment ID (it starts with pay_ and is in your receipt email), the date, the amount, and the reason for the refund.
What happens next
- We reply within 3 working days to confirm whether the refund is approved.
- Approved refunds are sent back to the original payment method — the same card, UPI account or bank account. We cannot refund to a different account or in cash.
- The money usually reaches you within 7–10 working days of approval, depending on your bank.
- Payments that fail but still debit your account are normally reversed automatically by Razorpay or your bank within 5–7 working days.
Tax receipts
If a donation is refunded, its receipt is cancelled and it is not reported for an 80G deduction.
Cancelling monthly giving
If you give monthly by arrangement with us, tell us at any time and we will stop the reminders or the plan straight away. Past donations are not refunded unless one of the reasons above applies.
Requests after 7 days
We look at these case by case, but may not be able to refund money that has already been spent on programs.